F.A.Q.

 
 

When will items be restocked??

Due to the fact that ceramics are so unpredictable, I don’t always know when my next restock will be until about a week before. However I try to make sure I announce it on Instagram as well as via the newsletter. Please sign up for email list at the bottom of the page to be alerted about the next web drop! Sometimes were are even newsletter exclusive drops ;-)

Can I pre-order or have you put a piece on hold for me?

I do not hold, reserve, or save pieces for anyone, as this would be unfair to everyone else. I do sympathize with the mad dash to get a coveted piece! I wish I could make more but I unfortunately only have two hands, only so many hours in the day, and only so many days in the week (and believe me I work almost all of them!). Thank you for understanding!

Everything sells out so fast, how can I get anything??

All drops are first come first serve, and often times these drops sell out in a matter of minutes. This is partly due to the fact that these are small batches of anywhere from 10 to 60 of each style (and there is only so many because they are all handmade by me), as well as just a high demand.

The one suggestion I can give is that you make an account (click the spinning smiley face on the top right) and plug in all your shipping and billing info ahead of time. That and just be ready right at drop time! Good luck and I appreciate the support! It means a lot to me that you want my items :-)

Do you do wholesale?

Unfortunately I am closed to taking on new wholesale accounts at this time. But if you’re interested please check back and I will update this page once I'm open again.

If you’d like to be put on a waitlist, you can quickly fill out this form and I can contact you as soon as something opens up.

Do you take custom orders/commissions?

For the most part I am currently unable to take on custom orders or commissions. I do like working on new stuff though! So I will consider large commission projects, with a minimum of $1,000. If you have an idea that fits this, please contact me via the Contact form at the bottom of this page.

Are your pieces dishwasher or microwave safe?

Pretty much all items are dishwasher safe, though I do strongly reccomend hand washing to preserve the longevity of any colors.

Almost everything is microwave safe except for any Opal or Chrome pieces!!! These pieces have small bits of metal incorporated in the shiny luster and cannot be microwaved whatsoever.

Do you ship internationally?

Yep, sure do! You should be able to find your location at checkout, but if you have any issues finding it, please shoot us an email to sort it out.

RETURN POLICY

All sales are final!! Unless the item is defective or broken in shipment, of course. In which case we will work out a replacement or a refund. If this happens please contact me and have photos on hand in case I need them for the shipping company. Refunds or replacements are decided on a case by case basis. Thank you for understanding!

 
 

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